In accordance with the United Kingdom Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, UK residents have the right to cancel their order within 14 days. This period begins on the day the goods are delivered to your specified address.
Exclusions:
This right does not apply to ‘Made to Order’ or personalized items.
Cancellations After Dispatch:
If your order has already been dispatched or booked for delivery, any cancellation will incur a deduction from your refund to cover logistics costs charged to us by our delivery partners.
For cancellations outside the 14-day period, please refer to our returns policy.